Scattered information
Data spread across spreadsheets, email and systems that don't talk to each other.
SOFTWARE ENGINEERING AND AUTOMATION
Software, automation and intelligence for your business.
We design control systems, web platforms, applications, integrations, bots and AI agents around your operation. Useful technology, connected and ready to grow with you.
✓ Custom development✓ Connected processes✓ Technical guidance
DIGITAL OPERATIONONLINE
24/7 SUPPORT CHATBOTSupport available every day, at any hour
18 active conversations82% resolved without intervention
- Answers frequently asked questions
- Looks up customer information
- Routes cases to the right team
Request handled and routed to the sales team
Connected ecosystem Sample data
01 — OUR APPROACH
Your operation shouldn't have to adapt to generic software.
We build technology around the way your company actually works: its rules, its people, its data and its growth goals.
Repetitive work
Data entry, follow-ups and reports that consume hours every week.
Limited visibility
Delayed indicators and no clear way to know the real state of the operation.
Norbex turns your operation into a system.
We bring processes, information and people together in digital solutions that are simple, measurable and scalable.
02 — SOLUTIONS
Capabilities to digitize, connect and grow your operation.
01
Custom control software
Internal systems that digitize the specific rules and processes of your business.
- Inventory
- Orders
- Projects
- Quality
02
Web platforms and applications
Products your teams, customers and suppliers can reach from any device.
- Portals
- Web apps
- Self-service
- Backoffice
03
Process automation
Workflows that handle repetitive tasks and keep every process moving.
- Approvals
- Alerts
- Documents
- Reports
04
Enterprise integrations
We connect your tools and data to eliminate information silos.
- ERP
- CRM
- APIs
- Databases
05
Artificial intelligence agents
Assistants able to look up information, reason and carry out tasks under supervision.
- Operations
- Internal lookup
- Analysis
- Assistance
06
Customer service bots
Immediate, consistent support connected to your channels and systems.
- Web
- Follow-up
- Escalation
07
Data and visualization
Dashboards and indicators that turn scattered data into timely decisions.
- Dashboards
- KPIs
- Consolidation
- Alerts
03 — ONE SOLUTION, FULLY CONNECTED
From the user experience all the way to internal operations.
We design every layer as part of one system, so information flows, processes respond and your team stays in control.
Web, portals and applications
Clear interfaces for customers, employees and suppliers.
Processes and automation
Rules, validations and workflows that get the work done.
Data, integrations and AI
Connected information to consult, decide and act.
If you're looking to…Get better control of your operationRespond fasterEliminate manual workConnect your systemsMake decisions with data
We can build…A central management systemA bot or self-service portalAutomated workflows and agentsIntegrations and APIsDashboards and indicators
STRATEGIC ALLIANCE 
ENGINEERING
ENGINEERING More complete solutions for projects with greater reach.
In strategic alliance with TrustX Ingeniería, we expand our capabilities to integrate technology with engineering, infrastructure and specialized services. Each company keeps its own specialty and we coordinate the solution.
Meet TrustX 01
Greater reach for your projectsSpecialized experience in each area
02
Complementary capabilitiesTechnology and engineering, integrated
03
Coordinated executionA clear path from start to finish
Let's talk about your project.
Tell us what you want to control, connect or automate, and we'll propose a viable path.